“Black Friday” is approaching and that means: tempting deals and exclusive offers await.
But bargain hunting can quickly turn into failure if you get tricked by a fake shop and don’t receive your item or get your money back.
Read here what you should pay attention to when shopping online on Black Friday and how to best react if you make a bad purchase!
Beware of dubious online stores
Before you accept any tempting offers in “Black Friday“, you should check whether the online store in question meets the important requirements.
The following points to create a leading online store:
- Provider identification: You must be able to clearly identify the seller. Your personal name and company address must be included in the legal notice.
- Data protection: You should check how the online store handles your data. If you cannot find information about data protection, there is a risk that the provider will resell your customer data.
- Price information: Prices shown must include VAT. Possible additional charges in shipping costs must be indicated.
- Money back guarantee: If you pay in advance, the process will be safe as the transfer cannot be reversed.
- Delivery time: The delivery time of a product must always be stated precisely.
- Data transfer: When paying, you must ensure the lock symbol is visible in the browser. This means your payment details are sent encrypted.
- Item cancellation: Check which one before buying Cancellation option You have it if you want to return an item.
- Missing reviews: Customer reviews can provide information about the quality of online store products and services.
What to do if you become a victim of a dubious dealer?
If you fall for a dubious dealer and have not received the item you paid for, you can claim a refund confirm.
The provider must return the purchase price and pay for any damage caused. If the provider refuses or you are unable to establish contact, your only option is to see a lawyer.
What do you do with “Black Friday” mistakes?
Did you make a purchase and then realize it was a very bad buy? Then you must act as quickly as possible. The quickest way: cancel.
If this can no longer be done through the online shop, you as a consumer still have the right of withdrawal.
According to the consumer advice center, in most cases, you can cancel your product without giving a reason up to 14 days after delivery. However, you will have to pay the return shipping costs yourself.
