November 26, 2025
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That’s from abuse of dominant position accusations against him Half byAntitrustwhich started the process of preventing the multinational company. Taking center stage are the new contract provisions, introduced on October 15 by the new terms of use WhatsApp Business Solution Termsas well as the integration of new functions Meta Ai. According to the Authority, this introduction may limit other services AI Chatbotsand this is a violation of European law on this issue. The terms of the new contract exclude all from the WhatsApp platform competing companies Meta Ai in the AI ​​Chatbot services market, the computer chat systems we now use to communicate almost every day.

The Antitrust Note states that “modification of these contractual provisions would likely limit production, outlets, or technical development in the AI ​​Chatbot services market, to the detriment of consumers, and constitute a possible violation of the clause.” 102 TFEU. In addition, the Authority believes that Meta’s violations of competition law could seriously and irreparably harm market contestability, because low tendency from consumer to change That habit which hinders the transition to competing services”. The authorities also reserve the right to take any preventive measures former art. 14-bis law no. 287/1990.

The process starts with Meta Platform Inc., Meta Platforms Ireland Limited, WhatsApp Ireland Limited And Facebook Italia Srlcollectively referred to as Meta. “We categorically reject these baseless accusations. The WhatsApp API is not designed for use with AI chatbots and doing so would result in serious overload on our systems. The latest update does not no impact about tens of thousands of companies that provide customer support and send relevant communications, or about companies that use their chosen AI assistant to communicate with their customers.”

But for Codacons, the Antitrust decision is positive. The Association has proposed a Line up complaints which, as stated in their statement, will cause July opening of the trial by the Authorities. “And another risk is now looming over Meta – Codacons reminds us – another risk is now looming: last November 14, the appeal order was filed at the same time as Adusbef And various kinds of and aims to preventaccess for minors to Instagram. If the court accepts the legal action, Meta must take action blocking hundreds of thousands of profiles in Italy”.

Article “Abuse of dominant position”, Antitrust investigates Meta. The alleged artificial intelligence chatbot is from Il Fatto Quotidiano.

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