Starting today, Wednesday 12 November, Ryanair is definitely abandoning paper tickets. The European low-cost airline requires passengers to only use digital boarding passes generated by its smartphone or tablet app. Without a pass on their phone or tablet, travelers cannot enter airport security or board a plane.
Ryanair Director General, Michael O’Learypredicted “some problems will occur soon,” but in an interview with the UK’s Independent newspaper, it said that more than 80% of the airline’s customers were already using the app. The airline says the initiative is part of its digital strategy and aims to simplify check-in while reducing environmental impact.
What happens if your smartphone is lost or runs out of battery
If a smartphone is lost or out of battery, travelers can get a free boarding pass at the airport before security, and if a problem occurs after they’ve gone through security, their information is already in Ryanair’s system and gate staff will help them.
However, the airline emphasized this The most important thing for travelers is to check in online before the flight. Passengers who ignore the online check-in reminder can get a printed ticket at the airport for anywhere from 30 pounds ($35) in Spain and 40 pounds in Austria, to 55 pounds in the rest of the European Union and the United Kingdom. Passengers who don’t have a smartphone can get a paper ticket at the airport, provided they have checked in beforehand on the Ryanair website.
Environmental impact
To Adnkronos/Labitalia Fabrizio Francionihead of communications Italy at Ryanair, explains that “a complete transition, for everyone, to digital boarding passes aims to offer a faster, smarter and more ecological travel experience. In terms of environmental impact, this innovation will save the environment around 300 tons of paper waste every year”.
According to Francioni, “with the complete transition to digital boarding passes, we are offering passengers an experience that is not only greener, but also faster and smarter, while providing easier access to a range of innovative functions”. “This includes – he continues – ‘order to seat’, which allows you to order food and drinks from your smartphone and be served first, real-time information regarding boarding, gates and any delays, direct notifications from Ryanair’s operations center and alternative flight options in real time in case of disruption, as well as the possibility of all travel documents being easily accessible in one place.”
